Increasing your sales with sales videos, video testimonials, sales DVD's, television commercials, & more.

Posts Tagged online testimonies

Quick Quiz: How to tell if Your Business is a Video Candidate

By Stu Marks, Art Director for IncreaseSalesWithVideo.com

There are so many ways to advertise: so many marketing tools from which to choose. But, the medium with the most value for the buck is video: both online and offline video. Online video is exactly like what it sounds: videos playing on the web. Offline videos are those not playing on the web, like DVDs playing in the office or at a trade show, or simply being mailed out on DVD discs.

Custom videos can be applied in many ways:
- Client Testimonies
- Increase Product Sales or Online Video Product Demonstration
- Increase Service Sales
- Training Environments

All though video is so versatile; it is more noticeable for some than others. There are actually two categories of businesses that work well with using video: one is the Golden Zone, those are businesses that best enjoy the use of video such that the cost per unit actually becomes zero or near zero at some point. Fortunately, this is true for most businesses; for them, video well more than pays for itself very soon.

The other category is Silver. Silver businesses have a hard time tracking the impact of a video marketing tool because the video tool can’t be implemented alone. It is accompanied by several other factors that make it nearly impossible to track; such as a web site and the video being rolled out in the same month. But, they still enjoy the benefits of creating a powerful marketing tool once, and then using it perpetually: the ultimate overhead cost reducer.

The following is a check list of elements that will help to expose businesses that are in the Gold or Silver Zones. It is our experience that companies in these two zones pay for the video in a matter of months or even weeks. One of our clients actually increased product sales by over 30% in just one quarter. This was not only an increase in inbound leads; rather actual sales were increased by over 30% by doing nothing more than implementing our custom video productions. Finding anything in marketing that delivers that kind of increase is phenomenal.

TAKE THE FOLLOWING VIDEO QUIZ.
Your business will benefit from video marketing if:

1)                Your company markets a service or product to the masses or to businesses.
___YES   ___NO

2)                The product you market can be of interest to millions of individuals on the planet or thousands of businesses
___YES   ___NO

3)                The service you market can be of interest to millions of individuals on the planet or thousands of businesses
___YES   ___NO

4)                There are existing satisfied customers you have served: at least one, but more is better
___YES   ___NO

5)                You have on staff successful media designers with a proven track record of writing scripts that bring in leads, or you can hire a reliable media design firm who has a proven track record of writing scripts that bring in leads
___YES   ___NO

6)                You have the ability to add a video to your company’s web site, or can hire someone to do this for you
___YES   ___NO

7)                You have the ability to contact your satisfied customers via mail, email, or telephone or can hire someone to do this for you.
___YES   ___NO

8)                Your company has an existing web site
___YES   ___NO

RESULTS
Two to four YES’s, and you are in the Silver category.
Five to eight YES’s and you are probably in the Gold category; the same category as Sea Eagle Inflatable Boats, the company that showed a 30% increase in sales from using our custom video productions.

Good News
IncreaseSalesWithVideo is a media design firm that specializes in contacting satisfied customers and handling all of the details that culminate with customer testimonies and customer video testimonies. This is something that virtually no other video production company is setup to do, and we are loaded with ready samples of real customer testimonies to prove our work is professional, powerful and deliverable upon your request.

It must be stressed here that our experienced writers do not create scripts from which the satisfied customers read. Rather, the scripts serve as support documents that fulfill the visual aspects of the words that the customer testimonials deliver. So, all testimonials are absolutely legitimate and authentic, spoken at will in front of a camera. Our job is to capture the real passion that your customers have for your business. And no one does it better than IncreaseSalesWIthVideo.

Also, there is no need to worry about your good customers having to deal with a third party company such as ours. As a matter of fact, every single testimonial video recording session we conduct, is looked upon by everyone who takes part in it as a fun and rewarding experience. Most people have never been in front of a commercial grade video camera and enjoy being treated like the stars that they truly are.

Three important elements that set us apart from other companies are;
A) We are more than a video production company, we are a media design firm with professional writers experienced in testimonial writing and designers possessing years of successful experience in this business.

B) We have a list of satisfied customers who have recorded customer testimonials on our behalf.

C) Our crews can literally travel anywhere to get the footage, and have. From the Florida Keys to the Rocky Mountains, from swamps and mountaintops to florescent lit offices, we have captured customer testimonials that get out the powerful success stories of our clients.

What you have been looking for
Maybe the recent economic downturn has set you looking for a way out. Or, maybe you just started a business and need to hit the ground running. It could be that you are the one in charge of marketing, and your people are counting on you to make a difference.

You owe it to yourself, and your business to look into marketing with customer testimonial videos, and discovering how to increase retail sales and increase business sales with video.

Please check out our video portfolio at www.IncreaseSalesWithVideo.com/VideoPortfolio.asp

Some more references on Succeeding with Video:
How to Get Customer Testimonials
Hiring a Video Producer: Why a Pro?
Video or Written Word: Content is King

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The Magic Zone: Finding a Vendor to Produce Your Business Videos

By Stu Marks, Art Director, IncreaseSalesWithVideo.com

Somewhere between Hollywood producers and your Uncle Charlie’s Weekend video hobby, there exists that special set of video producers who have the experience and creative drive to help you make that compelling business video that you need without emptying two years of advertising budget in two weeks. It’s that magic zone in which you must search out your video partner who will get your message, and understand what you need and deliver it for an affordable price. 

Things change. This is a universal truth and it is hitting home in a big way in the world of video production houses. Digital video and less expensive gear has shifted emphasis from the requisite hundreds of thousands of dollars in equipment, to better trained and educated personnel with years of experience, being marketed better. This new environment will serve to benefit your business if you know where to look, and what to look for. 

The Perfect Storm

 The advent of two major technology shifts has become a perfect storm in the arena of video production tools. A) Video being handled digitally instead of with old school analogue has allowed the actual electronic signal of audio and video to be created by anyone with a relatively inexpensive set of gear. B) And then, since the editing of this digital signal is best done on non-linear software available to everybody with a computer; well, the entire industry is up for grabs.

 The New Environment

 So, there seems to be three main streams of video producers that are shaking out in this new arena.

  1. There are the old school production houses who still own massive amounts of real estate and expensive assets who are finding it difficult to operate in the new environment of leaner budgets and faster turnarounds.
  2. The quickly emerging one and two man video companies that used to only dabble in consumer video, shooting weddings and sporting events that required little to no editing. The small companies feel safe in promoting themselves as full scale production houses as they too own the same $2,500 software that the big houses are using. “I can, therefore, I am.”
  3. The Magic Zone. A hybrid type of company that has on staff, people who have years of experience in advertising, TV production, writing and story telling because they may have been let go by the bigger houses who felt forced to reduce labor costs. These Magic Zone production companies are finding big success in segmenting the market into specialties like online testimonial videos or business testimonials, sales videos and product and service presentations as well as training and corporate videos; and then going after what best uses their assets.

 Equipment costs used to be the single most limiting factor that kept pro levels of video production work coming back to the same ole’, same ole’ crowd. Each city had its own handful of production studios that had the high tech gear that could correctly line up analogue video footage so it could be edited. Those days are gone. Gone for good are the Time Base Correctors and Network Buffers, the b and c-roll machines for creating dissolves and special transitional effects, and all of the required expenses that came with them, like the limited number of people with the technical expertise to run them.

 Companies with The Right Stuff

 Obviously there is a major contrast between a video product created by a couple of high school kids with access to the school’s computer lab and an HD video camera, and the pro video production team with almost the same type of gear. The difference is experience and well trained people.

 The company with the right stuff is the one which can demonstrate a track record of video products for which small business seeks. Here’s a short list of must- haves that any truly professional video company must posses within their creative tool box, in order to best serve the needs of their clientele.

-          The ability to tell a good story. It doesn’t make any difference whether you need a 30-second promotional video, or a 10-minute training video, what you’re trying to do is tell a story in a way that the viewer retains the information and is compelled to do something with it. Without professional writers on staff or in partnership, a video production company just can’t deliver. So, if their video samples do not have these elements of good, clear content, and a call to action, just keep looking.

-          A collection of several good, effective video samples. One good sample video is nice, but there should be several videos in different genres which well display the creative ability of the people operating the equipment and the software.

-          Pro gear. The one constant factor that has remained the same through this change from analogue video to digital is the quality of audio. In a way, the movement to digital has actually made it more difficult for some to capture and handle the audio portion of the video signal. Many pro-sumer cameras have great video capturing elements but lack the proper audio connections to use the good microphones required for clear human dialogue, natural outdoor sounds, and music. Check your video vendor’s audio capturing capability. Does it have an XLR input, or even two of them? If not, you may be dealing with a less than professional company. You are the final judge. You don’t need a degree from Harvard to judge if the video you’re getting is good or not. But, you do need to be able to judge between good and not-so-good audio. If you can’t, then you better find a consultant who can.

 Whether your business needs a video testimonial for the web, a video that will play at a trade show, one for TV commercials, or simply an in-house sales or training tool, the needs are basically the same. The message needs to be easy to grasp, clearly conveyed and compelling in nature. Without excellent visual elements, and superb, crisp audio, your efforts to create that needed video tool are largely wasted.

 Here’s a list of great resources for well leveraging video tools.
Boosting Sales 30%
Video That Grows Small Businesses
“Should I Buy This?” Who do Shoppers Trust?

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“Do You Think I Should Buy This?”

Shoppers trust advice from those who’ve already purchased.

Whose advice do you trust when you’re pondering a purchase? Most folks’ first pick is a friend who already owns what they’re considering. And, overwhelmingly, their second most-trusted source of purchase advice is a complete stranger.

A stranger, that is, who’s already, bought the product or service they’re considering.

If you say it’s true I’ll believe you.

 

So says The Nielson Company, global leader in tracking consumer trends, in their recent Global Online Survey. Nearly three-quarters of consumers surveyed said they place great trust in purchase recommendations made by complete strangers.

Pay attention, because this is important: a nod from your existing customers can put prospective customers at ease and make them far more willing to do business with you. Simply put, using customer testimonials in your advertising materials – online and offline – will increase your sales.

It only makes sense. Human nature being what it is, when one of your past customers sings your praises, would-be customers believe. And when they believe, they buy.

Harness the power of customer testimonials

Using testimonials in advertising is hardly new. I have in my collection of advertising ephemera a 1920’s ad for a firewood saw in which Mr. G.W. Smith, 73, of Vero, Florida, is pictured and quoted as saying, “I cut 100 cords of wood in 4 days with my Ottawa (Log Saw). I can make good money by having this outfit. I feel very proud of what I am doing for myself.”

Now, if Mr. Smith owns one and says it’s so, it must be. See the ad on my blog at www.edwardsdirect.net/blog/

Today’s online sales environment is ripe for the tactical use of testimonials. I’d certainly recommend salting your home page with a few of your best customer endorsements with links to additional stories deeper in your site.

And today’s super-fast connection speeds make it simple to deliver the most potent form of testimonial endorsement ever devised: online testimonial videos.

I spoke recently with Clint Pollock, President of IncreaseSalesWithVideo.com, a Chicago-based video company that specializes in producing testimonial videos. “The testimonial videos we’ve shot have increased our clients’ sales up to 30%,” said Clint.

Lights…camera…action!

It’s easy to see why. Pollock’s videos are like a fireside chat with a friend. Visitors to your site click your video and there’s your happy customer, talking, smiling, and telling the world how great you are.

Here’s one that I liked a lot:  TESTIMONY SAMPLE.

And IncreaseSalesWithVideo.com has found ways to leverage their clients’ videos. “It’s easy to distribute your videos broadly using Web 2.0 techniques,” says Clint. “Link videos from your site to YouTube. Send links in e-mail. Include video links

inside your email signatures. Feature video links in press releases. Create a viral wave with an especially unique video presentation that gets passed around within Twitters and Instant Messages. You can also create stand alone video player loops in stores. Play promotional videos at trade shows as support for your sales crew. Create a 24/7 sales and marketing tool by playing a video online on a dedicated site that calls for action at the end of the video. Or create a testimonial page within your site that has several video testimonials for really powerful sales increases. Create a video that utilizes many elements, and you’ll be able to maximize the investment of that one video in multiple tools.”

Clint goes on to list several results of using online testimonials videos:

-The online testimonials are an immediate gratification for the information itch that consumers want scratched “right now”. No other sales tool provides that. The buyer wants to feel like someone else has taken the plunge and that they don’t have to be the guinea pig for this product buy. “The water is fine, come on in.”

-Online testimonial videos tend to push undecided buyers over the edge in an easy to purchase environment due to online sales stores being handy right there next to the video. They watch and listen to a happy consumer wax eloquent on your product or service, and then start looking for the BUY NOW button. It’s a win-win situation.

-Video testimonials are powerfully unique in their delivery. An individual viewing a video in the privacy of their home feels perfectly safe and in control when they experience the urge to buy after hearing an online testimonial video. No other sales medium has that powerful quality. Even door to door salesmen can’t match the power of online testimonials.

-Our customer testimonial videos playing on their web sites work 24/7 without fail to turn leads into buyers; day after day, week after week, year after year. This brings the cost of that video down so low, they are virtually free advertising after playing for a while. Compared to conventional sales tools which often get produced once, used a handful of times or only once, online testimonial videos are a unique and priceless tool in the sales force toolbox.

-Online testimonials are the most powerful type of customer endorsement. They increase traffic, turn lookers into buyers and therefore increase sales.

-Online testimonial videos are one of those few sales tools that cause people to truly buy now.

So there you have it. If you want to increase sales, put customer testimonials on your website; if you want to REALLY increase sales, load testimonial videos onto your web site, today.

Steve Edwards

Copywriter/Direct Marketer

www.EdwardsDirect.net

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